Courses
Five facilitated soft-skills programmes for customer experience, leadership, personal effectiveness, communication and sales.
CentriCULTURE develops practical learning around the people, behaviour and workplace challenge involved. Programme scope and current availability are confirmed through an enquiry.
Enquire about learningLaunch programmes
Customer Experience (CX)
A customer experience programme within Dramatic Impact, exploring how staff help create the experiences customers later describe.
Available virtually and in person. Scope and format are agreed for each engagement.
Discuss Be a Story MakerLeadership
Practical learning around team relationships, shared direction and the everyday work of leading people well.
Available virtually and in person. Scope and format are agreed for each engagement.
Discuss Team Development & ManagementPersonal Effectiveness
A facilitated exploration of self-awareness, intentional behaviour and relationships at work.
Available virtually and in person. Scope and format are agreed for each engagement.
Discuss Self Management & Emotional IntelligenceCommunications
Practice for clearer workplace communication, including how messages are expressed, received and reinforced beyond words.
Available virtually and in person. Scope and format are agreed for each engagement.
Discuss Business Communications (Verbal and Non-verbal)Sales
Skills development for purposeful sales conversations, customer understanding and relationship-building.
Available virtually and in person. Scope and format are agreed for each engagement.
Discuss Effective Sales & Selling SkillsThese are live facilitated programmes, not recorded or self-serve products. Timing, location and tailoring are discussed through an enquiry.
Share the capability you want to develop and the context around it.